This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ivy West Chiropractic, 363 Jane St, Toronto, ON M6S 3Z3, Canada.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: ON, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Ivy West Chiropractic, accessible from here.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to provide better improvement of our Service.
Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google
Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website here.
By mail: 363 Jane St, Toronto, ON M6S 3Z3, Canada
Dr. Marc is an excellent chiropractor. His treatment was critical to my son’s wellness! He cares for his patients and their family as a unit - good health, strength, positivity and wellness for all. Dr. Marc’s commitment to his practice and his patients is both honourable and commendable.
I’ve seen 5 or 6 different chiropractors over the years. In various provinces and cities. Dr Mark at Ivy West truly stands out with a unique approach and pedigree. A consummate professional who has a genuine interest in his patients’ wellbeing (and in my case, recovery). Thorough, professional and knowledgeable. The kind of person you can trust as a healthcare partner - something I could not have said of any other chiropractor I’ve seen over the years.
I've been seeing Dr. Marc weekly for almost two years now. I picked Dr. Marc from all the chiros in the neighbourhood based on the letter he posted on the door when he first opened telling his story and his journey to becoming a chiropractor. Who I found was kind and caring practitioner (with a great sense of humour) who listens to his patients and offers a warm and inviting office. I first went in with nagging rotator cuff issues and through regular visits saw great improvement within the 3 mos we talked about when we set up my wellness plan. I continue to see Dr. Marc pretty much weekly ever since for maintenance and rarely get flare ups in my shoulder and we nip any other emerging issues before they become bigger issues. Highly recommend.
I can’t say enough good things about Ivy West Chiropractor Clinic and Dr. Mark Hagel. From the moment you walk in, he makes you feel welcome and at ease. The clinic is clean, modern, and has a very comfortable atmosphere.<br><br>Dr. Hagel is an outstanding chiropractor—professional, knowledgeable, and genuinely caring. He takes the time to listen, explains everything clearly, and tailors treatments to exactly what you need. I noticed a huge improvement after just a few visits, and he’s also given me practical advice and exercises that help me feel better between appointments.<br><br>It’s rare to find someone who combines such expertise with compassion, but Dr. Hagel does just that. If you’re looking for a chiropractor who truly cares about your well-being, I highly recommend Ivy West Chiropractor Clinic and Dr. Mark Hagel!
This review is long overdue – in short Dr Marc is a great chiropractor who communicates really well and has been fantastic in helping me. This is in a big way, Dr Marc’s chiropractic skill, but for anyone considering their options – this is a very well run, efficient practice. You can schedule appointments in good time, you are seen on time and you really do feel Dr Marc is listening to you. I highly recommend.
I visited Dr Marc Hagel for neck and arm pain. From the moment I arrived I felt very welcomed. The personalized welcome sign was a very nice gesture. Dr Marc Hagel took the time to listen to my symptoms, explained what might be causing the discomfort, and thoroughly assessed my condition.<br><br>The adjustment was gentle but effective. I felt some immediate relief in my neck, and over the next day or two, the arm pain also started to ease. What stood out most was the personalized care and the genuine interest in helping me heal.<br><br>Highly recommend Dr Marc Hagel to anyone dealing with nerve or muscular pain. I feel hopeful for a full recovery thanks to their expertise.<br><br>Thank you
Dr. Marc Hagel made my teen son's initial appointment an amazing experience. Dr. Marc is very knowledgeable, thorough and compassionate. My son is looking forward to his future adjustments.
As someone who has experienced many chiropractic adjustments over the years, I can confidently say that Mark is exceptional. He’s incredibly knowledgeable and takes the time to thoroughly understand the root cause of your issues before proceeding with treatment. I’ve been seeing him for a few weeks now, and the difference I feel in my body is remarkable. I highly recommend Mark to anyone looking for a skilled and caring chiropractor.
It’s like going to a friend’s house and your friend happens to be a chiropractor. Dr. Marc is friendly and professional. He truly cares about his patients. I strongly recommend anyone who is looking for chiropractic services to check out Ivy West. Thank you!
Marc was very responsive, professional and took the time to evaluate my issue. I would recommend him to all friends and family who are looking for an honest chiropractor.
Dr. Hagel is knowledgeable, thorough, kind. If he weren't a chiropractor, he should have been a psychologist or a social worker - visiting him improves one's mood and psychological state, besides, of course, the main reason for the visit - fixing your spine - which Dr. Hagel is excellent at!
I had a great adjustment and felt much better afterwards. He was smooth and comfortable and was very specific for what my body needed.
I can't recommend Dr. Marc enough! He is very thoughtful and knowledgeable. He always takes the time to listen to my concerns and, most importantly, finds time to see me immediately when I need it the most. This level of care is invaluable to me. Bonus: He also treats my 4-year-old, and she absolutely loves getting adjusted by him.<br><br>If you're looking for a chiropractor who truly puts patients first, look no further!
Dr. Marc is truly an amazing doctor. His knowledge as well as attention to patient care is incredible. I feel so safe and trusting of him providing chiropractic medicine for me.
Dr Marc is a very knowledgeable and passionate chiropractor who has worked wonders on my back following a sports injury. Would highly recommend him to anyone in need of a tune up!
Dr. Marc is a fantastic chiropractor. I started seeing Dr. Marc in January 2024 due to chronic migraines and off of work. Within a few months of seeing him, I was able to return to work and my migraines were under control.<br>My entire family sees Dr. Marc on a regular weekly basis now.<br>Thank you Dr. Marc!
My sciatica pain disappeared after a month of treatment, and huge improvement regarding headaches. Overall my range of motion and posture improved greatly. Thanks Mark!
As a former professional athlete and someone who has coached athletes for well over a decade, I feel very comfortable recommending Dr. Hagel. He has a special ability to connect with the patient through a combination of immense life experience, approachable communication, and passion for his craft. He’s clearly doing what he loves and that gets reflected in the quality of his work. I always feel better after leaving the clinic!
Dr. Marc has done wonders for both my physical and mental health. Since working together to create a care plan that fits with my work and personal life, he has helped to keep me in the best shape of my life. I owe a lot to Dr. Marc for helping me feel my best.
I started working with Marc to deal with a hockey injury. He fixed it almost instantly! And now I go to him regularly, for maintenance and mobility.<br><br>Marc is great at explaining what he is doing and why he is doing it. I highly recommend Ivy West to anybody looking to take care of their body and health.
I’ve been getting treatment from Marc for the past 3 months and it’s been nothing but the best experience from day one! Very knowledgeable, has a great holistic approach and gives you his full attention on each visit. His background in athletics, and personal testimony on how chiropractic care helped him, is evident in his genuine passion for helping people stay active and pain free. Highly recommended checking out Ivey West!
Working with Dr Marc has been life changing for me! I have a history of multiple herniated discs and sciatica, and Dr Marc is the only chiropractor I’ve seen (and I’ve seen MANY) that was able to get me moving again. Not only does he adjust me, he works with my mom, my aunt, and my kids! It’s a family affair! Dr Marc is an excellent clinician who takes time to explain every process and why/how the body works. His office is always clean and inviting. It’s evident that Dr Marc cares deeply for each and every one of his patients. I will certianly be a lifelong client …My back and my mind have NEVER felt better!!
As a fellow chiropractor, Dr. Marc provides great care. Not only does he possess great adjusting skills, but he also has a great combination of professionalism and people skills. I would highly recommend him to those looking to improve their health!
Ivy West is just amazing - professional, caring, so knowledgeable and a great atmosphere. Dr Marc has literally changed my life. I’ve had chronic pain for 2+ years and tried so many things - prescription meds, physio, shock wave therapy, etc. After seeing Dr Marc for less than 3 months, my pain reduced by 75% and now that I’ve been with him for 6+ months, my pain is almost nonexistent. I would highly recommend this clinic and specifically Dr Marc to anyone looking to get to the root of their issues and work with a medical professional who truly understands and cares.
Dr Marc is actually the BEST! I found his clinic by walking by one day and reading his story. He show up very honest and authentic, clearly identifying his values and really driving impact. I felt a difference after my first couple of weeks working with him. I used to have terrible low back, disc issues and I've been seeing Dr. Marc now for 6 months and I have not had a problem. His belief in the body's ability to heal itself and the commitment to engaging in that process with me and my family has made all the difference in the world. I'm very grateful to have found him.
Starting coming in July, I had a lot of pain going on and it was making my life hard. I have noticed a huge difference in my neck and back. I feel so much better and just happier with my results.<br><br>My kids always get adjusted and enjoy getting adjusted by Dr.Marc.<br><br>I would 1000% recommend Dr.Marc/ Ivy West Chiropractic.
Dr Marc is a fantastic chiropractor.<br>He has helped me to continue to live my active lifestyle now pain free and he continues to explain the process along the way.<br>Given his athletic background he definitely knows what he is talking about!<br>Highly recommend.
Excellent care received from Dr. Marc. Having never visited a chiropractor before I was not sure what to expect but have found him to be kind and committed to providing the best experience and outcome possible. I look forward to continuing chiropractic care as part of my health care routine. I highly recommend Ivy West Chiropractic - Welcome to the neighbourhood.
Dr Marc gives you the attention and care you need. Highly recommend!
Nothing but great things to say about Ivy West. I have been going since he opened on recommendation by some fellow athletes and he has done a great job in dealing with aches and pains and overall wellness. highly recommended!
Dr. Marc helped me to begin walking again.<br>He is professional, friendly and he is always in a very good mood.<br>I highly recommend him as an excellent chiropractor and excellent human being.
It’s my opinion that I could not have received better treatment elsewhere. I had a fluke medical incident that has put me through several different specialist protocols. The progressive work that Dr. Hagel has done has restored my confidence that I will heal and get better, and I am. He educates clients as well. Each time a specialist has instigated more tests and reviewed results has coincided with Dr. Hagel’s opinion beforehand. Excellent service, treatment and knowledge from Dr. Hagel.
Marc is fantastic. In the neighborhood, knowledgeable, has helped me tremendously and he is an athlete himself….hockey guy. What more can you ask for.
I am really glad I started getting adjusted, my walking is more balanced and I see it helping my sciatica. Thanks
I recently visited Ivy West Chiropractic to see Dr. Hagel. My first impressions were his knowledge, professionalism and positive attitude. When I saw Dr. Hagel, I explained my issues and he broke it down to for me that I was able to comprehend.<br><br>I’ve gone to chiropractors in the past and I’m typically very tense which makes it harder to be adjusted. Dr. Hagel calming attitude and patients made me less tense which contributed to a very positive overall experience.<br><br>Lastly, Dr. Hagel was very genuine and transparent with me that is sometimes hard to find.<br><br>I would highly recommend Dr. Hagel for any chiropractic needs.
Dr. Marc is excellent. If you have back pain definatly worth booking an appointment.
Dr. Marc has been the best chiropractor I have been treated by in my life. I have tried many different Chiropractors but there hasn’t been anyone like him. Professional and unreal at what he does. Highly recommend
Dr. Hagel, always provides superb treatment. He always takes the time to test and understand underlying issues before providing treatment.
Ivy West Chiropractic is amazing! My son had back pain from working out. Dr. Marc was very professional, he made us feel comfortable and explained everything he was doing for the treatment plan. He has great hands and made my son feel so much better. Thank you!!
Dr Marc is a wonderful chiropractor. Not only does he have a beautiful practice but he is a genuine and caring person. I used to routinely get migraines but with treatment from a person who truly cares about my wellbeing they have been limited to few and far between. I have visited some chiropractors that have had difficulty adjusting my mid back and neck which is where my migraines originate from but Dr Marc is very skillful and has no problem with these adjustments. I highly recommend him.
Dr. Hagal is professional, knowledgeable, relatable, empathetic, and engaged. His emphasis on long term positive outcomes, ability to gear up (or gear down) treatment protocols in response to patient feedback is second to none. Highly recommended for top notch spinal care. A prime experience.
I followed his recommended plan and I experienced increase in sleep quality, better digestion, improved balance/mobility and increase in focus - which I did not think was possible. I was less stressed as well as a result of his expertise and care.<br><br>Life game changer
As a chiropractor, I know a stellar chiropractor when I meet one. Dr Marc is exactly that.<br><br>His adjusting skills are fantastic. They are effective, accurate and comprehensive, and I appreciate him for that. But I also appreciate him for his thoroughness, his enthusiasm for his profession, his awesome personality and his holistic approach to the healthcare he provides.<br><br>Truly happy to have found Dr Marc and feel privileged to be under his care.
Dr. Marc and the Ivy West team are nothing short of first class! Their number one concern is the well-being of their patients, and they’ll always give you their honest opinion.
Woke up this morning feeling great I had a very good walking night last night and a great walking morning. For someone with osteoarthritis that’s a big deal! Not only are both my knees feeling better but my hips and shoulders and neck as well. Everywhere I carry tension has relief.<br><br>Thank you so much Dr. for the time and care that you take on each chiropractic adjustment. I appreciate it.<br><br>My experience With Mark was so amazing. I introduced my daughter And she brought a friend. The word is out there MARC I predict an onslaught of new patients! Thanks for everything
I’ll start this review out strong with “I wouldn’t be where I am right now - mentally or physically without the chiropractic care of Dr. Marc from Ivy West Chiropractic over the past 6 months.”<br><br>Long story short, I met Dr. Marc 60+ adjustments ago in a very dark place - post surgery with little to no hope that I would return to racing, let alone moving pain-free in the foreseeable future. Sceptical of chiropractors in general, Dr. Marc was different; welcoming with a non-pressure approach which made me feel nothing but confident under his care. His positive outlook, knowledge and relatability (having experienced a similar breakthrough as a professional athlete himself) is what makes his practice unique. Thanks to my support team - including Dr. Marc - I am now traveling to Spain to compete in a Sprint Triathlon for Canada at Worlds!<br><br>All in all, 5 stars - without hesitation I would highly recommend Ivy West Chiropractic.
Dr. Marc combines a top notch professionalism with a charm personality, whose approach is individual to every patient. Although I moved to other city I am happy that my first chiropractor was Mr. Hagel, I realized an importance of spine in my body and I am happy to know that in Toronto I can always get aid with my spine<br>Vitalii
Been a patient since Marc first opened the doors. Such a welcomed addition to the neighborhood and the help I was looking for. A true body alignment reset and a care giver who gives a care.
Dr. Marc is awesome. He is the first chiropractor that I have worked with that took the time to tell me his story, and the significance it plays in his treatment approach today. He has taught me the importance of spine health and what an adjustment actually does inside your body. I have seen huge improvements in my chronic headaches, and I always leave feeling a little bit lighter. He is kind, extremely knowledgeable, patient and is willing to laugh at my jokes. I couldn't recommend him more. Thanks Dr. Marc!
I have not been to a chiropractor in years but after my first visit and adjustment with Dr. Marc I know this will be the only chiropractor I visit. Knowledgeable, detailed, you can tell that not only does Dr. Marc know what he is doing, but by the way he spoke with me I could tell that he truly cares and has a passion for making people feel better and get healthy. I already feel relieved after just one visit. Strongly recommended.